Levatio Suites Muscat, a member of Radisson Individuals

The location, amenities, breakfast, the room

Service is very slow. Floor is sticky. We waited more than hour after checking in. Room was not ready and it took time to prepare.

The staff was helpful

unfortunately they have shortage of staff, 1 receptionist dealing with more than 5 gusts at the same time which cause delay, the room wasn’t much clean … i booked for 4 guests the facilities I received only for 3

Very nice staff especially Mr Veer and Vipin

Too much noise outside .. road noise

The utility items are available and it’s like service apartments and which is good.

The property is good but room services is very bad and no response at all and just hanging on the gusts and the end no response and whatever request room service nobody cares and including reception too. And we had very bad experience

The staff is nice and the location is well connected next to stores and malls and not far from the airport.

The address was confusing and the taxi drivers always stopped me two minutes walking from the hotel.The room was clean except for the mattress base but the bathroom very dirty, you can see footprints on the floor at my arrival and I always take my shoes off at the entrance. Also one of the new and clean towels had black stains. For the 5 stars rating and the price I was expecting something different.

Room Size and the attached Terrace, also the location comfort with a store on the ground floor

Location is excellent

They give me 2 rooms in 2 different floors while I have kids, promised to change next day but the morning front disc lady was so aggressive and refused - Saturday 3rd January.

So poor

FacilityStaffBreakfast

Very spacious, and the kitchen was well equipped.

1 bed provided only

Very friendly staff, great pool with city view, nice rooms and good location close to airport

Location and mall

Staff espacialy femal not friendly at all arogant

The location of the property is great and the staff were very kind.

I booked two bedrooms apartment but when I arrived at the property they mentioned “this option is fully booked” and I ended up with one bedroom apartment with similar price for two bedrooms apartment!

Clean, tidy and a spacious suite

The property First Class Holiday Homes was spotlessly clean, well-organised, with amazing furniture and all needed accessories — truly a first-class experience! Highly recommend Mr. Waqas from First Class Holiday Homes for his excellent hospitality and quick, convenient service.

Sometimes you hear Sound of vehicles on the bridge next to your balcony apartment specially the sport cars & motorbikes loud sounds, but it wasn’t all day & all night.

Just locationAnd kind Staffs

Low quality and quantity of BreakfastShampoo and conditioner weren’t in my rooms

We liked the location of the hotel and parking availability. Room size was quite good

The rooms were not properly cleaned especially the bathroom area. The choice of food at breakfast didn't meet our expectation

Good staff... excellent service ?

The Terrace could hv been better cleaned... furniture can be better

Clean, friendly staff and great location

The location was great, right between the old town and the airport. The staff was really polite and helpful, and the breakfast was very good too. We stayed in a 2 bedroom apartment, which was perfect for our family of four. The hotel was very quiet and very well insulated from the outside. The pool was a plus to cool down, relax and let our children play after a hot visit of the old town.

The staff at front desk were very welcoming and hospitable. Salim and Dana did make a very good first impression. The location of the hotel is amazing surrounded by everything one may require I also appreciate getting upgraded to one bed room apartment. Thank you

A check in ACs condition may be required. The ACs don’t work as excepted. The temperature is perfect but is always on high fan mode only. The one at the living room would shut off when selecting medium or low fan.